Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases from our shop.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

1. Personal Information: When you place an order, sign up for our newsletter, or contact us, we collect personal information such as:
   • Name
   • Email address
   • Shipping and billing addresses
   • Phone number
   • Payment information (handled securely via third-party payment processors)
2. Non-Personal Information: We may collect non-personally identifiable information when you browse our site, including:
   • Browser type
   • IP address
   • Device information
   • Pages visited
   • Referral source

How We Use Your Information

We use the information we collect for the following purposes:

1. Processing Orders: Your personal information is used to fulfill your orders, process payments, and deliver products to your address.
2. Customer Service: We may use your contact information to respond to inquiries, provide support, and communicate order updates.
3. Marketing and Updates: With your consent, we may send promotional emails, SMS, newsletters, or special offers. You can opt out at any time by clicking the unsubscribe link in the email or by contacting us via email at mail@gift.bike and letting us know that you wish to stop receiving any kind of marketing communications, including SMS and email.
4. Improving Our Website: We use analytics to better understand how customers use our website and improve its functionality and performance.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

1. Third-Party Service Providers: These include shipping companies, payment processors, and email marketing platforms. They only receive the information necessary to perform their services and are obligated to protect your data.
2. Legal Compliance: We may disclose your information if required by law or to protect our rights, enforce our terms, or investigate fraud.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, track visitor behavior, and analyze web traffic. Cookies help us recognize your preferences and provide a more personalized shopping experience.

You can adjust your browser settings to disable cookies, though this may affect certain features on our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. We use SSL encryption to secure sensitive data, and all payments are processed through secure third-party gateways.

Your Rights

You have the following rights regarding your personal information:

1. Access: You can request to see the personal data we hold about you.
2. Correction: You can ask us to update or correct any inaccurate information.
3. Deletion: You can request the deletion of your personal data, subject to any legal requirements.
4. Opt-Out: You can opt out of receiving promotional emails at any time.

To exercise these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will indicate the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: mail@gift.bike

Phone: +44 7441424620
Address:

GIFT.BIKE,

2 Lansdowne Rd, Croydon, London, CR9 2ER, United Kingdom.